1. Today has shown me that all of us in the office tend to just get on with getting stuff done on a day-to-day basis and we don’t sit down and take the time that we need to budget, look at how much things are costing us and how much we are earning from it. I think without that information what’s the point of putting so much time and effort in the day-to-day stuff done when we aren’t getting accurate information about what we are actually getting from it –  so today was a good reminder to take a step back and take a look and track our costs in more detail.

2: I came here believing that I didn’t really know what was going on in my business and now I really know that I don’t know what is going on in my business! It has confirmed that if I don’t do something in this area in terms of understanding the figures, the cash flow,  and all those things that come together, unless I start to work towards that, the goals that I have for next year simply won’t happen. I’ll still be running that hamster wheel in the same way and that’s not good enough. I might as well close my doors tomorrow if I don’t take action. I have to take it up to the next level and this is very much been on my mind that this is what I need to do. So after having met Tracey and todays workshop,  I now know this is one of the steps that I need to take.

3: Today was great! It really highlighted and confirmed a lot of the things I’ve been working on and brought them home. It also gave me more information on certain things that I need to put into place. I know now that I can increase the cost of a few of my services to even out my costs so I’ll be in a better position.

4: Probably the biggest thing that I learned is how important it really is to look at         things on a regular basis. Monthly reviews instead of looking at the end of the year and wondering what do all of these figures mean. So monthly reviews are on the action plan.